We apologize for shipping delays. We are currently switching our shipping location and will resume shipping within 2 weeks.

Shipping information

When can I expect my order?

Once your payment is received, you can expect your order to be shipped within 2-5 business days. Once shipped, based on your location, it takes  4-21 business days to deliver your order. Please refer to the list of location below for average delivery times. To learn more about payments, visit this page. We strongly advice you to order your products well in advance to make sure you will receive them in time, to continue with your cycle / treatment without an interruption.

How will my order be sent?

All orders are discreetly packaged and shipped from our shipping location in Europe. Your order will be packed in neutral packaging to maintain your privacy. We use reputable carriers including DHL, DPD, Hermes, GLS, Colissimo and others.

What are the shipping costs?

Shipping fee on all orders is €15. All orders over €200 qualify for a free shipping.

How can I track my order?

Once you have placed an order with us, we will send you a confirmation e-mail. This includes a unique order number. You can enter this order number together with your email address on our web site to track your order. You can check that we have approved and dispatched your order. Once we dispatch your order, we will send you another email with a link to track your parcel.

What locations do you deliver to?

We deliver to the following countries:

  • Austria - average delivery time is 4-7 business days
  • Belgium - average delivery time is 4-7 business days
  • Bulgaria - average delivery time is 6-8 business days
  • Canada - average delivery time is 14-21 business days
  • Czech Republic - average delivery time is 4-7 business days
  • Denmark - average delivery time is 8-15 business days
  • Estonia - average delivery time is 4-7 business days
  • Finland - average delivery time is 8-15 business days
  • France - average delivery time is 4-7 business days
  • Germany - average delivery time is 4-7 business days
  • Greece - average delivery time is 8-15 business days
  • Hungary - average delivery time is 4-7 business days
  • Ireland - average delivery time is 10-18 business days
  • Italy - average delivery time is 8-15 business days
  • Latvia - average delivery time is 4-7 business days
  • Liechtenstein - average delivery time is 6-8 business days
  • Luxembourg - average delivery time is 6-8 business days
  • Malta - average delivery time is 8-15 business days
  • Netherlands - average delivery time is 4-7 business days
  • Norway - average delivery time is 4-7 business days
  • Poland - average delivery time is 4-7 business days
  • Portugal - average delivery time is 8-15 business days
  • Slovakia - average delivery time is 4-7 business days
  • Slovenia - average delivery time is 4-7 business days
  • Spain - average delivery time is 8-15 business days
  • Sweden - average delivery time is 8-15 business days
  • Switzerland - average delivery time is 8-15 business days
  • United Kingdom - average delivery time is 8-15 business days
  • USA - average delivery time is 14-21 business days

Do you deliver to UK and USA?

Yes, we deliver to these countries.

What if my package gets lost, seized or stolen?

If your package gets lost, seized or stolen, we will resend it free of charge.

What if I am not at home when my shipment is delivered?

The delivery service usually requires your signature as proof of delivery. If you are not at home, the driver will either leave a note or try to contact you by telephone to agree an alternative delivery time. Or you may need to call the company directly to arrange this. If you fail to contact them, your package will be returned after a few days. To resend the package, we will charge a fee of 30% from the order total.

What if I gave you wrong shipping address?

If you gave us wrong shipping address and your package will not be delivered, then we will charge a fee of 50% from the order total.

Any use of this website, the services provided by TheSteroids.to and the compliance to applicable local rules and regulations is at your own risk and responsibility and you agree that you entered this website at your own initiative. Product information is only originating from public sources, healthcare providers and/or patient information leaflets and never contains an (own) opinion or advice from TheSteroids.to, and/or any form of influence on your own choice. Any statements on this website have not been evaluated by the Food and Drug Administration. These products are NOT intended for users under the age of 18. Use under a doctors supervision.

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