How do I pay?
You can pay TheSteroids.to in the following ways:
Bitcoin — preferred option
Bitcoin is the recommended payment option - it's instant, anonymous and convenient as we provide 5% extra discount on all orders paid with Bitcoin. If you wish to pay by Bitcoin (BTC), please select the Bitcoin payment option during the checkout. Once you confirm your order, you will be provided with the Bitcoin wallet address to send the payment to. To learn more about Bitcoin, please visit this page.
If you pay by bank transfer, note that we do not process your order until payment has been received. This normally takes 2-5 business days. Please note that you are responsible to pay for the transaction fee costs. We advise you to select the (OUR) option. We require all international transfers to us to be made with the OUR instruction The OUR instruction means you pay all transfer charges. We receive all your payment. If you select the SHA (shared) or BEN (beneficiary) for payment, your order will not be processed.
SHA (shared) means you only pay your bank's outgoing transfer charge. The sender will pay fees to the sending bank. We receive your payment minus the bank charges. BEN (beneficiary pays costs) means you do not pay any charge. We receive your payment minus all transfer charges.
I'm new to Bitcoin, where do I start?
If you're new to Bitcoin, please visit this page with useful information on how to buy and store your Bitcoins (BTC).
I am worried about using Bitcoin, it Bitcoin safe?
Absolutely. Bitcoin payments are completely safe. As a matter of fact, due to the nature of the products you are paying for, we recommend using Bitcoin, which is anonymous so no one will ever know that you paid for steroids.
Are there any hidden costs?
No, there are no hidden extra costs. The price you see is the total. Once we receive the total price, we will dispatch your order.
How does payment by bank transfer work?
You will be provided with the bank transfer information as soon as you place your order. When sending the bank transfer, use order number as a reference — otherwise, we might be unable to match the payment with your order. If you have any questions about this, please contact our customer service.
How long does it take to receive and process the payment?
Bank transfers normally take 2-5 business days to clear. Bitcoin payments are much faster and normally take 6 hours to clear (during business days).
I have paid for the order but would like to change it, is it still possible?
Unfortunately, once we receive your payment, we are unable to change it. Therefore, make sure your order is correct before sending the payment.
Do you provide refunds?
Due to the nature of products sold, we do not provide refunds. If you, however, feel that you would like to be refunded, then get in touch with us and we will consider your request. In either case, however, we do only provide refunds to Bitcoin wallets and bank accounts.